Bird’s Eye View
Interactive map based interface of Tookan lets you streamline your business operations with a breeze. Get a glance of your business operations from a single dashboard.
Save Time & Money
Automatically fetch orders in Tookan using open APIs. Auto-assign the tasks based on distance and availability. Show your agents where to go and in which order using routing optimization.
Grow your Business
Streamline your operations by putting repetitive tasks on autopilot. We’ll help you schedule, dispatch, and manage your orders efficiently so you get more done.
Delight your Customers
Keep customers in the loop through automated customer notifications. Trigger based SMS and email notifications inform your customers when your agent starts, reaches and completes the task.
Turn Insights into Actions
Gain in-depth understanding of your business operations with analytics. Use the data and reports to improve operational efficiencies and accelerate your business performance.
Easily Manage Multiple tasks
Your business is unique and demands the agent to perform certain tasks simultaneously. No worries; we allow the agents to start multiple tasks and update the status as they go.
Customize the way you like it
Based on your business needs, select the modules that appear in the app. Choose among add notes, add images or add signature among other options.
Eyes on the road
We enable agents to access the task information with just a few taps while they are on the road thus, avoiding too much distraction.
Never be lost, never be Late
We remind the agents when their task is about to start and when they should leave (monitoring the traffic) to avoid getting late.
More than Proof of Delivery
Customize the app from the dashboard and allow your agents to add unlimited notes, images and a signature if your business demands it.
Keep them posted
Keep your customers informed with SMS and email notifications as soon as their delivery starts along with the expected time of arrival at their doorstep.
Tookan enables customers to contact you and the agent anytime with just one tap. The ease of communicating with each other removes ambiguities and keeps your delivery process seamless.
Real-time agent tracking on a map based interface helps customers track their delivery and reduce the degree of uncertainty.
Feedback - More is better
Get valuable insight about your customers experience immediately after task completion. Connect with your customers by analyzing their feedback and reviews.
What Our Customers Say
“Great product & superb service ! The team has been extremely responsive & always ready to help. The product is reliable and has all the required features for point to point deliveries or batch deliveries. Great experience so far !”
“We needed a solution that would help us allot tasks to and track repair technicians without any hassles. When we came across Tookan, it was exactly what we needed.Tookan provides flexibility, easy scheduling, live tracking feature and automated customer notifications at affordable price. With Tookan coming in we were able to run close to 50 tasks in the pilot, validate our doorstep service business model easily and efficiently. Tookan is a product to use for any company that needs to roll out an on-demand/fleet management system.”
We found Tookan extremely robust and feature complete. We have had minimal issues since integrating and the tookan’s development team had been extremely helpful in understanding our requirements and ensuring that they continuously improve the app to meet our changing requirements.
“Tookan has been an easy to install, quick to learn and even faster to implement app which precisely meets our needs. Nothing more and nothing less! With Tookan coming in, we have almost nullified customers calling in again to check out if their delivery has left the store, which effectively means our phone lines have lower call waitings. In all I would say Tookan has left us with happier customers.”
Powerful Software. Terrific team. Quick responses from the Tookan team on product questions, Improved delivery success and experience, Improved communication with drivers, and the drivers love the app! If you’re looking to overhaul your delivery business, investigate this software!